Testimonials

We have been working with Mercury Communication Services for six years and have been extremely pleased with the professionalism and courtesy extended to us as a company and to me, individually. Mercury sales, installation and service technicians have always been available when needed and approachable with any needs that have arisen.

I would highly recommend Mercury Communication as a one-stop solution for any commercial communication needs. They are very professional and have provided very friendly courteous service to the City of Commerce.

The team at Mercury has been wonderful getting our new system installed and in answering all of our questions. Their staff, from the CEO to the service department has been attentive and helpful during the entire process.

We decided to upgrade our phones after many years using and relying on an old, outdated phone system. I searched one year before meeting with the sales team at Mercury Communication. Their professionalism and expertise made it an easy decision to choose them as our new communications provider. I am more than pleased with the “Above and Beyond” work they did on the installation, and they support they are now providing.

Mercury Communication was highly recommended by the Dallas/Fort Worth business community. After an extensive evaluation, the museum chose the solution that Mercury recommended as it met and exceeded the Perot museum’s criteria. The installation process was very smooth due to the pre-planning phase with Mercury’s project engineer, Kim Maner; and Mercury’s lead technician, Mike Hines. The Perot Museum of Nature and Science enjoys a fantastic partnership with Mercury and looks forward to a long lasting business relationship.

We appreciate the excellent service provided by Mercury Communication.

We have been very pleased with all our contacts at Mercury. They have been helpful, courteous, and responded quickly.

Mercury Communication did an outstanding job meeting our telephone system needs. From recommending the best system for our operation, to installation and training, Mercury accomplished the mission of customer satisfaction. I can certainly recommend Mercury to any company needing telephone equipment.

Very easy transition to the new system. Customer service has been wonderful through each phase – Purchase, Installation, Training and Support. Very happy with our new system and Mercury Communication Services.

I love working with the people at Mercury, they really do put their customers first. They were always very patient with any questions I had, and expediting service to accommodate our hectic schedule, particularly during a sudden move. They had the phone system in right away and with any additions, they had technicians out to us within hours. Thank you!

Mercury Communication has been great. From the receptionist to the most seasoned technician, they aim to provide exemplary service and support. I consider them a great part of our team.

With equipment and a system over twenty years old, we were concerned about a transition and down time. Mercury Communication executed a smooth and seamless install, putting our minds at ease. From the sales team to the follow up service call, Mercury was able to provide answers to all of our questions, and accommodate our needs as they arose. What sold me on Mercury were three things: 1. They have been in business longer than our company and have long-tenured employees. This proves they realize how important it is to take care of your staff and provide a cohesive working environment. 2. Their competitive pricing was key to our decision. 3. And to round it out, their customer support is first class. I highly recommend Mercury Communication to anyone who values work ethic and attention to detail.

The nicest thing you can hear from a customer is “I’ll be back.” We will be back.

We selected Mercury out of three other bids. Their long time experience and skills made them the best choice.

I’ve enjoyed the time I spent with you and your staff. The guys that come out to work on our system are always personable and have no problem teaching an eager student.

Mercury was able to quickly assemble a team of phone and network engineers to evaluate our systems, help us develop our goals, thoroughly plan changes to meet our needs and implement the project on time with minimum disruption. I recommend Mercury to anyone expanding or re-evaluating their communications systems.

Mercury deployed a complete communications package (phone system, paging, voice-data, cabling, and network switching equipment) to all remote acquisitions nationwide. For SRS it is all about partnerships with our vendors. The team at Mercury did a great job with a big office build-out project and earned our trust to continue the relationship; they have proven to be one of our elite technology partners.

I have been a client of Mercury Communication since 1980 and have always found them to provide excellent service with quality equipment. We recently made an office move, and I was extremely pleased with the speed and efficiency of the cabling of the computer system, wiring of the new phone system and training of our personnel. I am grateful for all of their input and planning, which took a lot of the worry off of us.

After extensive research and consideration, Mercury Communication Services was selected to install a new NEC telephone system. The primary requirement was to deploy digital telephones in the common areas and IP telephones in the more mobile staff locations. The church complex is a mix of new and old buildings, so Mercury conducted extensive planning to ensure a successful transition to the new technologies that will serve the needs of this historic site. Mercury met my expectations and the technicians were professional and helpful during the install process.

Mercury has been able to deliver on time sensitive projects and correctly evaluate our needs. Before Mercury we had an old Nortel system that could not provide us with the flexibility we needed. They replaced our old system with a more modern one that gives us the ability to adapt new technology, while keeping the features we were accustomed to. I have dealt with a lot of telephony companies in the past, and Mercury has provided me with the best experience I have had to date

I have had a positive experience on all contacts and interactions with the people at Mercury.

I have nothing but good things to say about Mercury. From sale to install their staff handled everything with excellent, intelligent and friendly customer service. I would recommend Mercury to anyone needing a phone system. A phone system is a phone system; the difference is in the people, and Mercury’s people are fantastic.

In our business, even one missed call could result in a lost showing, or even worse – a missed contract. With 65 years of service, our long-term partnership with Mercury gives us confidence the lines of communication will always be there when we need it.

Our business is done over the telephone. We could not afford to make a mistake when changing phone systems. Mercury Communication gave us the right solution with service we can count on.

Mercury reviewed our monthly telecommunication costs and was able to save us enough money on a monthly basis to purchase a new telephone system. We have implemented new features such as voice mail to e-mail integration, mobility and the conference bridge, to name a few. Overall we are very happy with the service we received from Mercury.

Revo America is so pleased to work with Mercury. They provided excellent service with our new IP phone system. They went above and beyond to get our phone system up and running when we relocated the company. Mercury service techs are honest about the work and are very fair with labor rates. If you want a great phone solution, choose Mercury.

Recently, Mercury upgraded the core NEC system at our corporate offices to a new state of the art NEC IP solution. This solution enabled Hall to effectively manage daily operations with greater efficiency at a lower cost. We also have a comprehensive warranty program complete with a software assurance plan to limit future support liabilities. Yes, Mercury did exceed our expectations. The installation of our new telephone system was quick and painless.

We expect our communications equipment to work at all times, and with Mercury, that has always been our experience.

Mercury has been responsive, innovative and creative in every way throughout our long standing alliance.

We were expanding and had your guys on site to pull lines for phone and data for us; we ended up ordering more phones. Mercury is doing a good job for us.